Fireflies.ai

Fireflies.ai is an AI meeting assistant that automatically joins video calls, records, transcribes, and analyzes meetings across Zoom, Google Meet, Microsoft Teams, Webex, and other platforms. It reached 20 million users and achieved a $1 billion valuation in June 2025, making it the most widely adopted AI meeting tool for small and mid-sized teams.

After each meeting, Fireflies generates a searchable transcript, an AI summary with key topics, and an extracted list of action items with assigned owners. The AI Insights feature tracks speaking time, sentiment, filler words, and talk-to-listen ratios — useful for sales coaching and meeting effectiveness review. The search functionality allows querying across all past meeting transcripts for specific topics, decisions, or mentions.

Key capabilities include automatic meeting recording and transcription, AI-generated summaries and action items, speaker diarization (who said what), topic tracking across meetings, AI Insights for coaching analytics, transcript search, integrations with Slack, Salesforce, HubSpot, Notion, and Zapier, and an API for building on meeting data.

Pricing: Free plan provides 800 minutes of meeting storage and 3 months of transcript access. Pro at $10 per user per month provides unlimited storage, transcription, and basic AI features. Business at $19 per user per month adds AI Insights analytics, CRM integrations, and team management. Enterprise at $39 per user per month adds SSO, compliance features, and dedicated support.

Limitations: AI summary quality varies by meeting type — structured meetings produce better summaries than unstructured brainstorms. The bot joining meetings is visible to participants and may feel intrusive in sensitive discussions. Action item extraction requires clear verbal commitments — implied or indirect action items are often missed.

Best suited for sales teams, customer success managers, and distributed teams that hold frequent external or internal meetings and want automated notes, follow-ups, and a searchable archive of all conversations.