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Fireflies.ai

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⚡ Productivity Freemium 👥 20M+
Best for: AI meeting notes, transcription, and action item extraction
⚖️ Compare Fireflies.ai vs Otter.ai

About Fireflies.ai

Fireflies.ai is a meeting-notetaker platform. Its bot joins your video calls, transcribes the conversation, and produces searchable notes, summaries and action items you can share with your team or push into other tools.

There is no public version number because Fireflies is a continuously updated SaaS. The biggest recent change is the move to a dynamic AI Credits model: advanced and AI-driven features now consume credits per query based on complexity, and each plan includes a fixed monthly credit pool. Alongside this, Fireflies added Voice Agents, AI Skills, Sales Assist, a Slack Assistant, CRM autofill and a Personal Assistant. The transcription and Q&A assistant is branded Fred / AskFred.

Core capabilities include automatic recording and transcription, AI summaries and topic tracking, keyword and speaker search across your meeting history, an AskFred assistant you can query about past calls, and integrations that autofill CRM fields or post to Slack. Creating your first Voice Agent grants a one-time 100-credit bonus valid for 14 days.

Pricing has four tiers. Free costs $0 and includes 20 AI credits per month; the live pricing page now lists 400 minutes of storage per team, though Fireflies own knowledge base still cites 800 minutes per seat, so the exact figure is currently inconsistent. Pro is $10/user/mo billed annually (or $18 monthly) with 8,000 minutes per seat and 20 credits. Business is $19/user/mo annual (or $29 monthly), unlimited storage and 30 credits, and is marked Most Popular. Enterprise is $39/user/mo annual only, unlimited storage, 50 credits, plus SSO, SCIM, HIPAA and audit logs. Add-on credit bundles run roughly $0.06 to $0.10 per credit.

The main limitation to understand is that advanced AI features are now metered: even paid plans get a modest monthly credit pool (20 to 50), so heavy AskFred, Voice Agent or automation use can require paid top-ups. The Free plan's storage number is currently ambiguous between Fireflies own pages.

Fireflies suits teams that run many meetings and want automatic notes, searchable transcripts and CRM/Slack automation, especially sales and customer-facing groups. If you only need occasional transcription, the credit caps and metering may feel restrictive.

Last updated: 2026-07-09
Advantages
  • Joins and transcribes meetings automatically across Zoom, Google Meet, Teams and other major platforms
  • AskFred lets you query past meetings in natural language for summaries and answers
  • Automations like CRM autofill and the Slack Assistant reduce manual follow-up work
  • Generous minute allowances on paid plans (8,000 mins/seat on Pro, unlimited on Business and Enterprise)
  • Enterprise tier adds SSO, SCIM, HIPAA and audit logs for regulated organizations
Disadvantages
  • Advanced AI features now consume metered AI credits, with only 20 to 50 included per month even on paid tiers
  • Heavy use of AskFred, Voice Agents or automations may require buying add-on credit bundles
  • The Free plan's storage is listed as 400 mins/team on the pricing page but 800 mins/seat in the knowledge base, so it is unclear
  • Lowest advertised prices require annual billing; monthly rates are notably higher
  • Enterprise plan is annual-only with no monthly option

Choose Fireflies.ai if…

  • You run frequent meetings and want automatic notes and searchable transcripts
  • You want an AI assistant that can answer questions about past calls
  • Your sales or CS team needs CRM autofill and Slack automation
  • You need unlimited storage or compliance features like HIPAA and SSO
  • You are comfortable managing a monthly AI credit budget for advanced features

Frequently Asked Questions

What is Otter.ai used for?
Otter.ai transcribes meetings in real-time and creates searchable notes. It joins Zoom, Google Meet, and Teams automatically or records in-person conversations. It's used for meeting notes, journalism interviews, lecture notes, and any situation requiring accurate transcription.
Is Otter.ai free?
Otter.ai has a free plan with 300 minutes of transcription per month and up to 3 audio imports. Pro is $16.99/month for 1,200 minutes. Business is $30/user/month for team features and advanced integrations.
What is Fireflies.ai?
Fireflies.ai is a meeting intelligence platform that automatically records, transcribes, and summarizes meetings. It provides searchable transcripts, AI meeting summaries, and conversation analytics. It integrates with 50+ tools including Salesforce, HubSpot, Slack, and Notion.
Is Fireflies.ai free?
Fireflies.ai has a free plan with 800 minutes of storage per month and basic AI summaries. Pro is $18/user/month for unlimited storage, full AI features, and integrations. Business is $29/user/month for CRM integrations and advanced analytics.
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